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Serving Mobile & Baldwin County · Licensed & insured · AL #97026

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Climate Masters Careers

NOW HIRING: Service Dispatcher

Join Climate Masters as an HVAC service dispatcher at our Spanish Fort office. In this role, you will be the liaison between customers, sales, and technicians, acting as the first impression of Climate Masters. This essential position calls for someone who is clear and concise with verbal and written communications along with keen organizational and record keeping skills.

A service dispatcher at a desk coordinating heating and cooling service calls.
Employment Type Full-time
Compensation $18.00 per hour
Work Location In-person at our Spanish Fort office, 30850 Jay Dr.

Daily Operations

Job Duties / Responsibilities

The service dispatcher coordinates essential daily workflow from our Spanish Fort office to support customers, sales staff, and field technicians:

  • Scheduling
  • CRMs
  • Warranty paperwork
  • Dispatching

Candidate Qualifications

Requirements

Applicants for the Service Dispatcher position should bring:

  • ✓ High school diploma
  • ✓ Driver’s license
  • ✓ Customer service experience
  • ✓ 1 year dispatching experience preferred

Employee Compensation Package

Benefits

These benefits are provided for full-time employees at the Spanish Fort office:

  • ★ Full paid health
  • ★ Dental
  • ★ Vision
  • ★ Life insurance
  • ★ Paid holidays

Message from Leadership

Hear It From Our Co-Owner

Hear co-owner Richard Morrison discuss company culture, our team values, and what to expect when working at Climate Masters. To learn more about our company background and values, visit our Why Choose Us page or contact us with questions.

Common Inquiries

Frequently Asked Questions

Common questions about the service dispatcher position, work environment, and office expectations at Climate Masters.

Is this a remote position?

No, this role requires you to work in-person at our main office in Spanish Fort, AL, to seamlessly coordinate with our technicians, management, and parts departments.

What scheduling software will I be using?

You will be using industry-standard CRMs and scheduling software, alongside Google Workspace and Microsoft products. We will provide thorough training on our specific systems!

What are the hours for the Service Dispatcher?

This is a full-time position featuring standard 8-hour shifts. Because our industry is weather-dependent, there may be occasional overtime or rotating on-call requirements. We value work-life balance and ensure our team isn’t overworked!

Join Our Team

Apply Online Today

Submit your application below to join Climate Masters as our Service Dispatcher. You can also return to our HVAC Careers hub to see the other roles we hire for.

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