We have been using Climate Masters for a couple of years now and we are always pleased with the service they provide. Every time I call, the customer service rep is always polite and helpful. Every technician sent to our home has been pleasant, respectful, and hardworking. Furthermore, I would like to give a shoutout to Daniel who recently came to our house to check on the funky smell we have been experiencing since switching from heat to AC. Daniel was very informative and provided documents to read, so we can educate ourselves on what is happening and so we can make the best decision on how to rectify the issue. Not only was he informative, but he was transparent about providing information and was not pushy about additional products we could buy. Once again, we have experienced a professional, friendly, and timely service provided by Climate Masters.